Latest Consumer Direct figures reveal there were over 800 doorstep selling complaints in Scotland. In a push to protect the vulnerable Dumfriesshire, Clydesdale and Tweeddale MP David Mundell is joining forces with the OFT’s Summer Doorstep Selling campaign, empowering local residents to deal with untoward doorstep sellers. Mr Mundell is particularly keen to support the campaign having been contacted by a number of constituents on this issue in the last few weeks.
Research conducted on behalf of the Office of Fair Trading highlights the elderly as being particularly at risk of doorstep selling scams. One in five people over the age of 70 who were interviewed admitted to not being confident in deciding whether to employ a tradesperson and a fifth of those questioned couldn’t see through pressure sales tactics such as having to pay cash in advance or having to make a quick decision to get a good deal.
David Mundell MP commented: “Not all doorstep sellers are bogus, however unlawful traders can be unscrupulous and use a range of persuasive tactics to sell seemingly irresistible offers to unsuspecting and often vulnerable people in their homes. I’m urging everyone to act with caution and to make sure they are aware of their rights when it comes to suspect door step approaches. No one should feel pressured into making a rash buying decision. If in doubt always think twice and get a second opinion.”
Judith Frame, Head of Campaigns at OFT says: “Complaints about home maintenance and illegitimate doorstep sellers traditionally peak in the summer months. While it is not illegal to canvas for work door to door, rogue doorstep trading remains a serious issue for vulnerable groups, particularly the elderly who live alone. Decisions made on the doorstep can result in a great amount of distress for those who are duped out of money for substandard products or services. It is crucial to be aware of your consumer rights and share this knowledge.”